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Terms of Service

Effective November 14, 2026 English Português (Brasil)

These Terms of Service govern your use of PocketDocs, a versioned documentation platform available at https://pocketdocs.dev. By creating an account, subscribing to a plan, or using the service, you agree to these Terms and acknowledge the Privacy Policy. If you do not agree, do not use the service.

1. Who we are

PocketDocs is provided by Anderson Luis Polo Allgayer, CPF 038.323.940-01, located at Rua Souza Doca, n. 69, bairro São Luiz, Sapiranga, RS, doing business as AlphaSystem. In this document, "we" means Anderson Luis Polo Allgayer. The contact channel for anything about these Terms is support@alphasystem.dev.

2. Definitions

  • Service means the pocketdocs.dev website, the admin dashboard, the public documentation sites, the sync API, and the PocketDocs command-line tool (CLI).
  • Hosted Service means the Service as we operate it at pocketdocs.dev, excluding the source code published under the MIT License.
  • Account means one person's registration, with a name, an email address, and a password.
  • Organization means the workspace that groups projects, members, a plan, and settings.
  • Owner, Admin, and Editor are the roles a person can have in an Organization.
  • Content means everything you or your Organization put into the Service, such as projects, versions, pages, FAQ articles, troubleshooting guides, changelogs, images, and settings.
  • Plan means Free or Pro, as described in section 6.

3. Requirements and your Account

  1. You must be at least 18 years old and legally able to enter into a contract. If you use the Service on behalf of a company or another organization, you confirm that you have the authority to bind it to these Terms.
  2. Give accurate information when you register and confirm your email address. You cannot sign in until you confirm it.
  3. Keep your password and access tokens secret. You are responsible for activity under your Account, and you must tell us without delay if you suspect unauthorized use.
  4. Each Account belongs to one person. Do not share credentials.
  5. API and CLI access tokens are credentials. Revoke any token that has been exposed.

4. The Service

PocketDocs lets you organize a product's documentation into projects and versions, write pages, FAQ articles, guides, and changelogs, publish them on a public site (at pocketdocs.dev/o/<organization-address> and, on the Pro plan, on your own domain), import and download content as Markdown, and publish from a repository with the CLI.

We may add, change, or remove features. A change that materially reduces a feature of the Pro plan takes effect only from the first renewal that falls at least 30 days after we notify the affected account holders by email, so the Owner can cancel first. It never reduces what you already paid for.

5. Organizations and roles

  1. The person who creates an Organization is its Owner. The Owner buys and cancels the plan, sets up the custom domain, and can delete the Organization.
  2. Owners and Admins can add people who already have a confirmed Account and choose their role, Admin or Editor. Editors have smaller permissions, as set in the dashboard.
  3. The Organization, through its Owners, is responsible for the Content its members publish and for how they use the Service.
  4. If you are removed from an Organization, you lose access to its Content. Your Account keeps existing.
  5. Owners and Admins of an Organization can see the name and email address of its members.

6. Plans, prices, and payment

  1. Plans. The Free plan costs nothing and has limits on projects and members. The Pro plan is paid, has no such limits, and includes a custom domain. The current limits and prices are shown in the Plans section of https://pocketdocs.dev and at checkout. The ones published when you subscribe apply to you.
  2. Subscribing. An Owner subscribes to Pro in Settings, Premium. Payment is made by card and processed by Stripe. We do not have access to your full card number.
  3. Recurring billing. The subscription is monthly or yearly, as the Owner chooses, and renews automatically at the same price until it is canceled. By subscribing, you authorize recurring charges to the card you provided.
  4. Amount. Prices are in Brazilian reais (BRL). In some countries Stripe may show the amount converted to your card's currency, with the exchange rate and the conversion cost shown at checkout before you confirm. The total is the amount shown at checkout.
  5. Failed payments. If a renewal fails, Stripe retries the charge on its own schedule. The Pro plan stays active for up to 7 days after the failed charge, and the Owner can update the card in Manage billing during that time. If the payment is not settled within 7 days, the Pro plan ends and the Organization returns to the Free plan. If a later retry succeeds, the Pro plan returns.
  6. Price changes. We will email the affected account holders at least 30 days in advance. The new price applies from the first renewal that falls at least 30 days after our notice, and you can cancel before then.
  7. Receipts. Your billing history and receipts are available in the billing portal, through the Manage billing button.

7. Cancellation, withdrawal, and refunds

  1. Canceling. An Owner can cancel at any time in Settings, Premium, Manage billing. The Pro plan stays active until the end of the period already paid and does not renew.
  2. Right of withdrawal. You can withdraw within 7 calendar days of the initial charge and of each renewal, without giving a reason (Brazilian Consumer Defense Code, art. 49). Just ask by email at support@alphasystem.dev. We confirm your request right away and start the refund immediately. We refund the full amount paid to the same payment method. We apply this period to every customer, whether or not they are a consumer.
  3. After that period. We do not give prorated refunds for periods that have already started, unless the law requires it, the Service suffers a serious failure that is our responsibility, or sections 16.3 or 18 provide otherwise.
  4. Refund timing. The money goes back through Stripe. When it appears on your statement or account depends on your card issuer.
  5. After a refund, the Pro plan ends immediately and the rules in section 8 apply.

8. When the Pro plan ends

  1. The Organization returns to the Free plan.
  2. We do not delete anything because of the Free limits. If the Organization has more projects than Free allows, it keeps them but cannot create new projects. If it has more members than Free allows, it keeps them but cannot add members. Both restrictions end if it subscribes to Pro again.
  3. The custom domain stops being served, and visitors are redirected to the Organization's address on pocketdocs.dev. We keep the domain record for 30 days. If you subscribe to Pro again within that time and the DNS records are still correct, the domain starts working again. After that, we remove the record and, as soon as technically possible, the certificate. A domain we suspended under section 11 is not removed automatically. It stays suspended, and we keep its record only as long as needed to enforce the suspension.

9. Your Content

  1. Ownership. The Content stays yours, or belongs to whoever licensed it to you. These Terms do not transfer any ownership rights to us.
  2. License so we can run the Service. You grant us a worldwide, non-exclusive, royalty-free license, limited to what is needed to host, store, copy (including in backups), process, format, and display the Content according to the visibility settings you choose, for as long as you use the Service and for the time backups take to expire.
  3. Visibility. Public projects can be seen by anyone on the internet, including search engines. Private projects are seen only by the Organization's members. Review what you publish.
  4. Your responsibility. You confirm that you have the rights you need over the Content and that it complies with the law. You are responsible for any personal data of third parties that you include in the Content. Do not publish passwords, API keys, or other secrets.
  5. Export. You can download your projects as Markdown, in a ZIP file, at any time.
  6. Moderation. We do not review Content before it is published. We may remove or disable Content that violates these Terms or the law, and we do so when we receive a valid notice under section 13 or a court order.

10. Acceptable use

You may not use the Service to:

  1. break the law or infringe the rights of others, including copyright, trademarks, and privacy;
  2. publish unlawful content, such as child sexual abuse material, or content that incites violence or unlawful discrimination;
  3. distribute viruses or other malicious code, commit phishing or fraud, or pretend to be another person or company;
  4. send spam or unsolicited bulk messages;
  5. access accounts, systems, or data without authorization, or test for vulnerabilities without our written consent;
  6. interfere with how the Service works, overload it, get around usage or plan limits, or bulk-collect data from authenticated areas;
  7. copy, decompile, or reverse engineer the hosted Service, except as far as the law or the open-source license of the code allows;
  8. resell or sublicense the hosted Service without our permission.

11. Custom domain

On the Pro plan, an Owner can connect a domain that belongs to them. You must control the domain, create the DNS records we tell you to, and keep them correct. We issue the HTTPS certificate through Let's Encrypt, and the domain name becomes visible in public certificate transparency logs. We do not guarantee that a certificate will be issued. We may suspend a domain that violates these Terms.

12. PocketDocs intellectual property

The Service as we host it, and the PocketDocs name and logo, belong to us or our licensors. We grant you a limited, revocable, non-exclusive, non-transferable license to use the hosted Service under these Terms. The PocketDocs source code is published separately under the MIT License, and these Terms do not limit your rights under it. The PocketDocs name and logo are our trademarks, and the MIT License does not grant any right to use them as trademarks. No other rights are granted.

13. Reporting Content

To report Content that breaks the law, infringes copyright, or violates these Terms, write to support@alphasystem.dev with:

  1. the address (URL) of the Content;
  2. a description of the problem and, for copyright, of the protected work and who owns it;
  3. your contact details.

We review the report, we may remove or disable the Content, and we will tell the person responsible, who may respond. We comply with court orders and act on valid notices as the law requires, including arts. 19 and 21 of the Brazilian Civil Rights Framework for the Internet (Marco Civil da Internet). When a report involves intimate images or videos shared without permission, we act on the notice of the person involved or their legal representative (art. 21). We may close the Account of anyone who repeatedly infringes rights.

14. Privacy and personal data

How we handle personal data is described in the Privacy Policy. For personal data of third parties that an Organization includes in its Content, the Organization is the controller and we process that data on its behalf, only to provide the Service.

15. Availability and support

  1. Availability. The Service is provided "as is" and as available. We do not promise a minimum level of availability. We may perform maintenance, with notice when possible. This does not limit the rights the Consumer Defense Code gives consumers.
  2. Support is provided by email at support@alphasystem.dev, on a best-effort basis on business days. For consumers, we confirm receipt right away and answer requests for information, questions, complaints, suspension, or cancellation within 5 days.
  3. We keep internal backups for disaster recovery of the Service. They do not replace the export you can make of your Content, and we recommend exporting regularly.

16. Suspension and termination

  1. By you. You can stop using the Service whenever you want. An Owner can delete the Organization in Settings, which deletes its projects and settings and cancels the subscription immediately. The unused part of the period is not refunded, except as section 7 provides. To delete your Account, write to support@alphasystem.dev. If you are the Owner of an Organization, delete the Organization first or tell us to delete it together with the Account.
  2. By us. We may suspend or close an Account or an Organization if there is a material violation of these Terms, a security risk, fraud, a court order, or a legal obligation. We will notify you first when possible. When the reason is an immediate risk or a legal requirement, the measure can take effect immediately.
  3. Closure that is not your fault. If we shut down the Service or an Account without you having violated these Terms, we will give you at least 30 days' notice so you can export your Content, and we will refund, in proportion, what you paid for any period you cannot use.
  4. Effects. When the Account or Organization is closed, access ends. We delete Content as described in section 8 of the Privacy Policy.

17. Liability

  1. To the extent the law allows, we do not guarantee that the Service will be uninterrupted or error-free.
  2. Consumers. Nothing in these Terms excludes or limits rights that the Brazilian Consumer Defense Code gives you.
  3. Business customers. If you buy the Service for a business activity and are not a consumer, our total liability for any claim is limited to the amount you paid in the 12 months before the event, and we are not liable for lost profits or indirect damages, to the fullest extent the law allows. You will indemnify us for third-party claims caused by your Content or by your breach of these Terms.
  4. Neither party is liable for delay or failure caused by an unforeseeable event or force majeure.

18. Changes to these Terms

We may update these Terms. For material changes, we will notify account holders by email at least 30 days in advance. Changes required by law or for security may take effect immediately. Except for those changes, a change to these Terms does not apply to a period you have already paid for. It applies to you from the first renewal that falls at least 30 days after we notify or publish the change, and that is your effective date. If you keep using the Service after the effective date, you are treated as having accepted the new version. If you do not agree, you can cancel the plan and stop using the Service before that date. If you prepaid for a period and the change harms you, we refund, in proportion, the unused part of it.

19. General provisions

  1. These Terms and the Privacy Policy are the entire agreement between us about the Service.
  2. If a provision is found to be invalid, the rest stays in force.
  3. Failing to enforce a right does not mean giving it up.
  4. You may not assign these Terms without our consent. We may assign them in a corporate reorganization, with notice to you.
  5. We send notices to your Account email address.
  6. These Terms are published in Brazilian Portuguese and in English. If the two differ, the Portuguese version prevails.

20. Governing law and venue

These Terms are governed by the laws of Brazil. If you are a consumer, you can bring a claim in the courts of the place where you live. In all other cases, the courts of the judicial district of Sapiranga, State of Rio Grande do Sul, have jurisdiction. You may write to support@alphasystem.dev first, and we will try to resolve the matter by agreement. This is optional and does not limit your right to go to court or to the competent authorities.

21. Contact

  • Anderson Luis Polo Allgayer, CPF 038.323.940-01
  • Rua Souza Doca, n. 69, bairro São Luiz, Sapiranga, RS
  • Email: support@alphasystem.dev